1. I am unable to upload my Voter ID. What should I do?
Submitting a Voter ID or Driving Licence is not mandatory to complete your loan application. If you are unable to upload the document, you can click on the “Skip” option and continue with the remaining application process.
2. Can I complete my application without uploading a Voter ID?
Yes. You can skip this step and proceed with the rest of the application, subject to the applicable requirements.
3. What if I don't see the “Skip” option?
If the option is not available or you are unable to proceed, please share a screen recording or screenshot of the error/message you are receiving. This will help our team investigate the issue and assist you further.
4. What should I check before trying again?
Please ensure that:
You are using an updated browser.
Your internet connection is stable.
The document image is clear and readable.
You have allowed the required browser permissions.
If the issue persists, please share a screen recording with our support team for further assistance.