While applying for a loan, you must enter your registered mobile number, as an OTP will be sent to this number for login verification on the TrustPaisa app or website.
Additionally, you are required to provide at least two different mobile numbers as reference contacts. Please ensure that:
The reference numbers are different and not repeated.
Landline numbers are not used.
Mobile numbers are entered without spaces or special characters.
If you face any issues while entering your registered mobile number or reference numbers, please follow these steps:
Clear the cache and cookies on your mobile device.
Try accessing the TrustPaisa website instead of the app.
If the issue still persists, please share a screenshot or screen recording of the error message along with the details of the issue so that we can assist you further.
Following these steps will help us identify and resolve the issue more effectively.