1. Why did my payment fail?
Payment failure can happen due to several reasons, including:
- Insufficient balance in your account
- Debit/credit card issues (expired, blocked, or not supported)
- Bank server issues or technical downtime
2 . My bank account has a debit block. What should I do?
If your account or debit card is blocked, you can try the following:
- Use another UPI ID or payment app (Google Pay, PhonePe, Paytm, etc.)
- Use a different bank account or alternate debit/credit card
- Contact your bank to check and resolve the debit block
3. Can I retry the payment later?
Yes, if your payment has failed, you can retry using a different payment method or at a later time. We recommend trying after a few minutes or using a stable internet connection.
4 . Who can I contact if I need help?
If you're still facing issues, please contact our customer support team. Share the error message or a screenshot for quicker resolution.