Why was my NACH (auto-debit) initiated before the due date?

We understand your concern regarding early auto-debit initiation. Please note the following:

1. Standard Banking Practice:
   The NACH (auto-debit) process is managed directly by the bank. It is often initiated 1–2 days before the actual due date to ensure timely settlement of payments. This helps avoid delays or technical issues on the due date.

2. Due Date Reference:
   The debit may appear slightly earlier, but this is standard practice to ensure the payment is processed on time.

3. Bank Confirmation:
   If you notice the amount being deducted earlier, you may also check with your bank for confirmation.

4. Transactions Linked to TrustPaisa:
   If the debit reflects a transaction towards TrustPaisa or ThanvirBros, please share your bank statement with us. Our team will review it and assist you further.

5. If the Deduction is Not Linked to Us:
   In case the debit is unrelated to TrustPaisa, your bank will be able to provide clarification.

For further assistance, you may contact us at 022-69875175 during office hours: Monday to Friday, 8:30 AM – 5:30 PM IST.