The interest rate applicable to your current loan is determined at the time of loan approval and is based on the terms agreed to in your Loan Agreement and Key Fact Statement (KFS). Once the loan has been disbursed, the applicable interest rate generally cannot be changed or reduced.
If you are facing difficulty in making your repayments due to financial hardship, please contact our Customer Care team. Depending on your circumstances and eligibility, we may review your case and advise you on any available repayment options.
For assistance, contact our Customer Care team:
Call: 022-69875175
Support Hours: 24 hours a day, Monday to Sunday