Please note that the interest rate on your current loan cannot be reduced. The rate is determined according to your loan agreement and the lending policies of our partners. All details, including interest rate and repayment terms, are provided in your loan agreement before signing.
If you have concerns or face difficulties with your repayment, we encourage you to continue making timely payments to avoid additional penalties. In case of financial hardship, we can explore available options to help you manage your repayment effectively.
If you would like guidance on these options, you can contact our Customer Care team at 022-6987-5175 during support hours: Monday to Friday, 8:30 AM to 5:30 PM IST (excluding bank and national holidays).