We understand that Auto Debit failures can be concerning, especially when you have enough funds in your bank account.
Possible reasons for Auto Debit failure
Auto Debit may fail due to:
• Temporary bank server issues
• Network delays during payment processing
• Restrictions placed by your bank
• UPI or mandate processing delays
Even when sufficient funds are available, banking system delays can cause the AutoPay to trigger later in the day.
What should I do now?
If your Auto Debit has not processed yet, please:
Ensure your account has sufficient balance.
Wait until the end of the day. The AutoPay will likely be processed automatically.
If the payment does not process by the end of the day, please make a manual payment the next day.
Will I be charged a penalty?
No, there will be no penalty applied immediately. You are provided with a grace period of 2 days to complete your payment.