The loan tenure is automatically determined by our system based on multiple factors such as your eligibility, repayment history, and profile activity.
While some customers may receive a higher tenure (for example, 10 days, 1 month, or 2 months) after successful repayment, this is not guaranteed, as it depends entirely on the system’s evaluation.
To improve your chances of receiving a longer tenure in the future, we recommend:
Maintaining timely repayments on your active loans.
Keeping your TrustPaisa profile active and updated.
Avoiding missed or delayed payments.
If you have any questions or need assistance, you can reach our support team at 022-69875175 during our working hours — 8:30 AM to 5:30 PM IST, Monday to Friday (excluding bank and national holidays).