If your loan application shows as incomplete because your bank statement hasn’t been uploaded, don’t worry — this is a common issue and can be resolved quickly.
Your loan application remains incomplete until the last 3 months’ bank statement is successfully uploaded. This document is required to complete the evaluation process for your loan.
Here’s what you can do:
Upload your last 3 months’ bank statement in PDF format directly through the TrustPaisa app.
If your statement is password-protected, please share both the file and its password with us. Our team will unlock it, convert it into the correct format, and guide you through the upload process.
Once the document is successfully uploaded, your application will move forward for review.
We appreciate your patience and cooperation as we work to complete your loan process.
If you need help uploading your bank statement or face any issues, please reach out to us:
Call: 022-69875175
Email: help@trustpaisa.com
Support Hours: Monday to Friday, 8:30 AM to 5:30 PM IST (excluding bank and national holidays)